Delete Account & Data

Famant offers two separate controls. Delete Account permanently closes your account and removes your access to Famant. Delete All Personal Data clears the personal data stored in your account while keeping the account itself. Both are handled in the Famant app and take effect for good once confirmed.

Deleting your account ends your access to Famant and permanently removes your personal content. To do it from the app:

• Open Famant and go to Settings.
• Tap Account, then Account & Security.
• Choose Delete Account and confirm — we’ll ask you to verify it’s really you.

If you’re the organiser of a family, you’ll be guided through handing over or closing the family space before your account is removed, so no one is left without access by surprise.

Prefer to keep your account but wipe your stored personal data? Use the privacy control instead. This permanently removes your personal data in line with this policy and applicable regulations.

• Open Famant and go to Settings.
• Tap Account, then Privacy Controls.
• Choose Delete All Personal Data and confirm.

What we delete

• Your profile and account details (name, email, preferences).
• Your personal content — events, tasks, lists, notes, and messages you created.
• Your usage and diagnostic data linked to your account.

What may remain briefly

• Content shared with a family space may stay visible to remaining members if it belongs to the shared family, not only to you.
• Limited records we’re legally required to keep — such as transaction or tax records — are retained only as long as the law requires, then deleted.
• Anonymised data that can no longer identify you may be kept to improve Famant.

Deletion is permanent and cannot be undone. If you’d like a copy of your data first, you can request one before you delete — see Contact, below.

Don’t have the app installed, or can’t sign in? You can still ask us to delete your account and personal data. Email us from the address associated with your account and we’ll verify your identity and take care of it.

In-app deletions take effect immediately, and your personal data is removed from our active systems without undue delay — and within 30 days at the latest. Backups are cleared on a rolling cycle shortly after. Email requests are actioned as soon as we’ve verified your identity, normally within a few days.

Questions about deleting your account or data? Email privacy@famant.com, read our Privacy Policy, or contact support. We’re glad to help.